Privacy Policy

At The Cosmetic Studio Noosa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our cosmetic studio booking system.

1. Information We Collect:

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you use our booking system to schedule appointments.
• Appointment Details: We collect information related to your appointments, including date, time, services booked, and any special requests or notes you provide.
• Payment Information: If you choose to make a payment through our booking system, we may collect payment details such as credit card information. However, we do not store payment information on our servers; it is securely processed by our payment gateway provider.
• Device and Usage Information: We may collect information about your device and how you interact with our booking system, such as IP address, browser type, operating system, and pages visited.

2. How We Use Your Information:

• Appointment Management: We use the information you provide to manage your appointments, communicate with you about your bookings, and provide the requested services.
• Customer Support: We may use your contact information to respond to your inquiries, address any concerns, or provide assistance related to your appointments.
• Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, newsletters, or updates about our services. You can opt out of receiving marketing communications at any time.
• Improving Our Services: We may analyze usage data to improve the functionality and user experience of our booking system, as well as to customize our services to better meet your needs.

3. Information Sharing and Disclosure:

• Service Providers: We may share your information with third-party service providers who assist us in operating our booking system, processing payments, or delivering services to you. These service providers are contractually obligated to use your information only for the purposes specified by us and in compliance with this Privacy Policy.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols to safeguard your data during transmission and storage.

5. Your Rights and Choices:

• Access and Correction: You have the right to access and correct any inaccuracies in your personal information stored in our booking system.
• Data Portability: Upon request, we can provide you with a copy of your personal information in a structured, machine-readable format.
• Consent Withdrawal: You can withdraw your consent for the processing of your personal information for marketing purposes at any time.

6. Changes to This Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our booking system or through other appropriate channels.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at enquiries@thecosmeticstudionoosa.com or phone 07 5447 4227.